Energy Industry Voluntary Redress Scheme
Energy Saving Trust has been appointed by Ofgem to distribute payments from companies who may have breached Ofgem rules.
Registered Charities, Community Interest Companies, Co-operative Societies and Community Benefit Societies can apply for funds to deliver energy related projects that meet the scheme priorities and benefit people in England, Scotland and Wales. Energy Saving Trust will be administering the scheme until 2026.
This core priority aims to help people who are most at risk from cold homes and high energy bills. Occasionally there may be additional priorities linked to a funding round e.g., a specific geographical focus or type of energy consumer. Any additional priorities will be made clear to applicants when a funding round opens.
Provided by:
Energy Saving Trust
Funder website:
Current status:
Open for funds
Maximum value:
20000.00
Deadline:
Several rounds**
Who can apply
The Energy Redress Scheme is only open to registered organisations in England, Scotland and Wales, and Housing Associations that are exempted charities.
Main fund and Small fund: projects must be led by a Charity. Other organisations may be involved, but the charity must submit the application and be responsible for the funding and project delivery
Carbon Emissions Reduction Fund (CERF) and the Innovation fund: projects can be led by a charity, Community Interest Company, Co-operative Society or Community Benefit Society.
If you are not a registered Charity, Community Interest Company, Co-operative Society or Community Benefit Society, you are not eligible to apply for funding under the Energy Redress Scheme.
Organisations will not be able to apply for funding through this scheme if they or their delivery partners have close links to energy companies in England, Scotland and Wales regulated by Ofgem. Examples include suppliers of electricity or gas, electricity or gas network operators and larger energy generators.
As of November 2025, we're delighted to announce that community energy groups based in England, Scotland and Wales are now eligible to apply for the Small and Main project funds as part of the Energy Redress Scheme.
A community group has one of the following legal statuses: a co-operative, community benefit society or community interest company.
Registered charities and housing associations with exempt charity status are still welcomed and encouraged to apply.
Restrictions
The scheme can only fund projects lasting up to two years, can fund up to 100 per cent of the project cost and can cover revenue and capital measures.
Eligible Expenditure
Scheme priorities for Main Fund & Small Projects Fund
Supporting energy consumers
The Energy Redress scheme aims to deliver the following basic outcomes:
support energy consumers in vulnerable situations
deliver benefits to the types of consumers that were negatively impacted by the specific issues that triggered the redress payment
Innovative products and services (Innovation Fund)
Energy Redress Scheme funding can support the development of innovative products or services related to domestic energy use and as such can allocate funding to projects that meet the following criteria:
have a realistic prospect of delivering benefits to existing and/or future energy consumers
help to reduce the environmental impact of energy use (or minimise negative impacts where the scheme is delivering significant social benefit)
are efficiently managed and provide value for money
For information on other ways that Ofgem supports innovation, see details of the Network Innovation
Funding and the Innovation Link.
2. Carbon emissions reduction projects (Carbon Emissions Reduction Fund, CERF)
Energy Redress Scheme funding can support initiatives principally aimed at reducing the climate change impact associated with domestic energy use, which relate to Ofgem’s regulated areas of energy generation, distribution, supply and use. Projects applying to this fund must satisfy the following criteria:
can demonstrate measurable and lasting reductions in the carbon intensity of energy end use and accelerate the transition to net zero carbon dioxide (CO2) emissions
have a realistic prospect of delivering broadly replicable benefits to existing and/or future energy consumers
Further information on Ofgem’s strategic approach towards meeting the challenge of net zero greenhouse gas emissions by 2050 is contained in Ofgem’s Decarbonisation Action Plan.
Projects funded via the Innovation and CERF funding streams can benefit all domestic energy consumers, not just households in vulnerable situations.
How to apply
Your final application must be submitted via our online system, called the Energy Redress Dashboard.
This is only accessible to organisations that have successfully registered with the scheme.
When a funding round opens, click on the ‘Apply for Funding’ tab within the Energy Redress Dashboard
to select a funding stream to apply to. It is only the application created through this route and that appears in the table on the main dashboard that can be submitted in an open round.
Please note that the online system works best if you use the Google Chrome web browser and it is important to use the ‘save’ and ‘next’ buttons to move between the pages of the application form, rather than your browser buttons, to avoid losing work or creating duplicate forms.
Each charity can only lead on one application per round but can be a partner in more than one application. Unsuccessful applicants can reapply in a subsequent round.
The deadline for submitting applications is strictly 5pm on the day the round closes.
Useful Links
https://energyredress.org.uk/application-pack
**True deadline to be found after making initial application to chosen round
Source: Third Sector Support Wales