Save money with ‘HEAT’ from Wise Group
Helping You Stay Warm and Safe Through Heat Saving Support
We believe no one should have to choose between heating and eating—especially in today’s cost-of-living crisis. That’s why we’re helping vulnerable households access free energy-saving upgrades, expert advice, and referrals to trusted partners for lasting support.
Our mission is simple: To lift people out of fuel poverty and help them breathe a little easier, one home at a time, by offering trusted Heat Saving Support and guidance to those who need it most.
Who we can support:
Our HEAT service is available to anyone in Scotland, England and Wales experiencing energy-related difficulties, with a particular focus on supporting the most vulnerable households, including those that:
Are struggling with energy costs or fuel debt
Are unemployed or on low incomes
Are at risk of going off supply
Require support to stabilise their situation
Are over 65 or have disabilities / health conditions requiring higher energy use
How we support households:
Immediate, personalised support – referrals picked up within 1 working day with a dedicated energy mentor providing 1-to-1 expert support
Crisis support – fuel vouchers or food vouchers (if eligible) for those at risk or off supply
Energy debt help – direct negotiation with energy suppliers to reduce debt and agree manageable repayment plans (last year alone we reduced £371,000 of customer fuel debt)
Billing support – help to resolve incorrect, complex or disputed energy bills
Prevent disconnection – support to keep households on energy supply
Money-saving energy advice – practical support to reduce energy use, cut waste and keep bills as low as possible
Access to grants & schemes – help applying for financial support and energy schemes
Stabilising households – supporting households from crisis to a more stable situation
Quick, easy and immediate referral process!
Free Phone: 0800 092 9002
Email: HEAT@thewisegroup.co.uk
Source: Wise Group Energy Support