Patient Voice Volunteer

Patient Voice Volunteers ensure the voices of patients are being heard. Patient feedback surveys are essential to this in order to provide the best care possible.

If you are passionate about the NHS, enjoy talking with others to share their opinions and experiences, and are confident volunteering alone or in a team, then this organisation would love to hear from you.

• You must have excellent listening skills and be non-judgemental

• You should be confident when communicating with patients, service users, visitors, staff and general members of the public

• You should demonstrate empathy and understanding at all times

• Experience of befriending would be useful

The role is based on wards and outpatient departments at any Cardiff & Vale hospital sites.

We are particularly looking for patient voice volunteers at the Children's Hospital for Wales (Noah's Art at University Hospital Wales) for surveys starting in July 2026.

Time commitment:  A suggested weekly time commitment is 2 hours, days and hours negotiable with the organisation.
Expenses reimbursed: Out of pocket expenses are reimbursed.
Training provided: Full training is provided.
Selection procedure: Informal discussion, application form completion, 2 references, occupational health check and a disclosure and barring check (cost met by organisation).
If you are interested in this opportunity, please contact us using the form below.