Family Support Volunteers

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Family Support Volunteer aged 21+ for Tŷ Hafan, you will assist families in need with various light tasks depending on your skills - such as cleaning, tidying up, laundry, gardening, playing and reading with children/siblings, emotional support or befriending.

Your contribution will go beyond the activities outlined above; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition.

Most importantly, you will be helping us to ensure that no family face their challenges, alone.

Due to the nature of the role, we are looking for volunteers with skills in the role they are interested in undertaking with families.

We are looking for volunteers who:

• Can empathise with the families you are helping and show them kindness and respect

• Are reliable and flexible and committed to volunteering on a longer term basis

• Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager

• Are respectful of the privacy, preferences and needs of the families you are supporting

• Are polite and friendly

• Can adapt to different situations and challenges

• Enjoy making a difference in the lives of others

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy

• Attend Volunteer Celebration Events throughout the year

• Meet new people and join a friendly community of volunteers, passionate about helping others

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Expenses reimbursed: Reasonable expenses can be claimed.
Training provided: You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.
You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.
Other role and organisation specific training is available including both supplementary and mandatory training.
All volunteers must maintain their mandatory training to continue in their role.
Selection procedure:  An informal chat, application form completion, two references and a Disclosure and Barring check (cost met by organisation).
If you are interested in volunteering, please contact us using the form below.