Volunteer Immigration Adviser for EUSS Citizens in the UK

‍Our volunteers aged 18+ help some of the most vulnerable EU citizens to secure and access their rights in the UK post-Brexit.

‍We will train you on the EU Settled Status immigration schemes. You will be accredited by the Immigration Advisory Authority (IAA) to provide advice on the schemes at Level 1 (EUSS) through Settled.

Main Responsibilities      ‍ ‍

  • Provide quality immigration advice to our beneficiaries on the EU Settlement Scheme via phone, email, or Facebook

  • Maintain case records and follow good case management principles ensuring all client interactions are accurately recorded on our case management system, Charitylog

  • Adhere to GDPR principles and practice when dealing with client date

  • Attend training organised by Settled and keep an up-to-date working knowledge of the EUSS

‍ ‍Skills Required 

  • Confident with engaging with members of the public, many of whom may be distressed or in distressing situations

  • A passion to support vulnerable people within the EU community

  • Detail orientated and able to digest complex information and relay this to clients accessibly

  • Regular time to commit to the role as advertised

  • Access to a computer and the internet

  • Willingness to undertake an enhanced DBS check

‍ ‍In addition, we will favour applications from those who

  • Have experience working in the legal or advice sectors AND/OR

  • Have an understanding of immigration law AND/OR

  • Have worked with migrants previously OR have lived experience of the EUSS schemes AND Speak a European language fluently

‍ ‍What you can expect

  • Appropriate training and supervision

  • Developing legal knowledge, advice skills and confidence

  • Ongoing training and development opportunities

  • A challenging and highly rewarding role

  • Being part of an inspiring, committed and diverse team

Time commitment:  A suggested weekly time commitment is 4 hours, Monday – Sunday available and negotiable with the organisation.
Training provided: Full training is provided.
Selection procedure:
Informal discussion, application form completion, 2 references and a disclosure and barring check (cost met by organisation). 
If you are interested in this opportunity, please contact us using the form below.

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