Helping People get the Most out of Technology

Award winning IT charity AbilityNet is looking for Tech volunteers to help people get the most out of technology across Wales.

You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need:

  • A passion to help others

  • Good IT and computer skills

  • Knowledge of standard operating systems and software would be useful

  • The ability to communicate well with people

  • Patience and empathy

  • Your own transport or good transport links – for face-to-face support is possible

All across the UK our 300+ volunteers support older and/or people with disabilities at home; to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet. 

What will I be doing?

  • Contacting clients to arrange a date/time to support

  • Carrying out support for the clients you have accepted

  • Feeding back on progress via our online ticketing system

  • Supporting your local Coordinator with promoting the volunteer service in the local area.

How much time will I need to offer?
The service is client led and will depend on the demand in your local area. The work is flexible and you can arrange volunteering around your home and work commitments. On average a volunteer undertakes 4 hours of volunteering a month, this can be in or out of work hours, in the evenings or weekends.  

Benefits & Perks

  • Tempo Time credits (1 credit per hour)

  • Manage your own volunteering hours to fit in with your work and other commitments

  • No minimum maximum hours per month

  • Be a part of changing the lives of disabled and older people in your local area

  • Access to high quality technology and disability training

  • Network with a nationwide team of other Co-ordinators and IT volunteers

  • Be part of a respected national charity which is supported by IBM and Microsoft

  • We pay travel expenses at 45p per mile and all public transport costs

Time commitment:  On average a volunteer undertakes 4 hours of volunteering a month, this can be in or out of work hours, in the evenings or weekends. 
Expenses reimbursed:
Travel expenses are reimbursed.
Training provided:
Full training is provided.
Selection procedure:
Informal discussion, application form completion,2 references and a disclosure and barring check (cost met by the organisation).
If you are interested in this opportunity, please contact us using the form below.

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