Family Support Volunteering

Practical Support at Home Volunteer

Become a helping hand that makes a house feel like home again. Joining this role means stepping into a vital position of practical support for families who are caring for a child whose life will be short. Many families across Wales face this unimaginable situation while juggling the demands of everyday life. Often without the support network they desperately need.

As a Practical Support at Home Volunteer aged 18+, you will make a meaningful difference by helping families manage the household tasks that can feel overwhelming during such emotional and exhausting times.

Your time and care will help bring calm, dignity and relief to families going through the toughest moments of their lives.

What You Will be Doing:

• Light household cleaning (dusting, wiping surfaces, hoovering)

• Tidying, decluttering and organising

• Laundry support (washing, drying, folding)

• Basic garden maintenance (if interested/experienced)

• Running small errands locally

• Supporting with simple household tasks that reduce the family’s mental load

We are Looking for Volunteers Who:

• Are kind, empathetic and respectful of families’ privacy

• Are reliable, flexible and able to commit on a regular basis

• Follow our policies, procedures & health and safety guidelines

• Can report any concerns promptly

• Are friendly, polite and able to maintain appropriate boundaries

• Can adapt to different situations in the home environment

• Enjoy making a positive difference to families’ lives

• Are respectful of the privacy, preferences and needs of the families you are supporting, maintaining confidentiality at all times

The Benefits of Becoming a Practical Support at Home Volunteer:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy

• Attend Volunteer Celebration Events throughout the year

• Meet new people and join a friendly community of volunteers, passionate about helping others

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Expenses reimbursed: Expenses will be provided following discussion about the role.
Training provided: You will receive a full introduction to Tŷ Hafan and your role, including an in person induction, core training and additional e learning. You will be supported by a friendly, experienced team who are available to help with any questions through regular check ins.  Role specific and organisation wide training will also be provided as needed.  All volunteers are required to keep their mandatory training up to date to continue in their role.
Selection procedures: An online application form (or paper copy can be posted with a stamped addressed envelope), followed by an informal chat/meeting, 2 references and Disclosure and Barring check (cost met by organisation). 
If you are interested in this opportunity, please contact us using the form below.