Volunteers aged 16+ will be supporting and assisting with the co-ordination of the exchange of patient property to and from families to the ward entrances and responding to task requests from the Patient Experience Support Workers.

You would:

• Support with the co-ordination of patient property: collection, sorting and delivery to/from ward entrances from family drop off/collection points
• Take and maintain accurate records of patient property and appropriate details
• Ensure GDPR and confidentiality is adhered to at all times as well as Infection Prevention and Control Measures and Covid-19 specific current guidelines
• Escalate identified issues or questions to the appropriate support
• Liaise with the Portering Service if someone needs to be pushed in a wheelchair
• Respond to requests made by the Patient Experience Support Workers (e.g. collection of donated toiletries)
• Be on standby to help patients and staff with nonclinical tasks within the role

 This opportunity takes place at University Hospital of Wales (UHW) and University Hospital Llandough (UHL)

Time commitment: A suggested time commitment is 2 - 4 hours per week, 10 – 2pm.  UHW is Monday, Wednesday or Friday.  UHL is Tuesday or Thursday.  Negotiable with the organisation.
Expenses reimbursed: Travel expenses are reimbursed
Training provided: Full training is provided as is support and supervision.
Selection procedures: An informal discussion, application form completion, 2 references, an occupational health check and a disclosure and barring check (cost met by organisation).